We believe that confident user adoption is key to the successful deployment of our product.
Our support team is committed to delivering products and services that encourage our customers to succeed. That means our relationship with you will continue long after the implementation of your OnRamp ERP software. If you have a question or need assistance with a product, our support team is available to help.
OnRamp Solutions has developed a training model founded on the 80/20 Pareto Principle, whereby 80% of the results to your company can be realized from 20% of the training.
We care about your success and we care about supporting you. To help you during your implementation and training we have a growing library of free and easy to use education resources built into OnRamp to empower and support your users.
OnRamp's training and support includes:
- On-site user training
- A growing library of PDF and video tutorials
- A weekly newsletter featuring tips and insights
- Weekly blog posts
- Support ticket system
- User support forum