Author: admin in: Quick Tips

Correcting Issue with Adobe PDF Reader

February 9, 2017

If you have been experiencing intermittent crashing or hanging problems with OnRamp whilst using Adobe Acrobat Reader versions DC or XI, there is a solution. In a recent update, Adobe has changed the default setting for one of the security features.

To fix this issue follow these steps.

  • Click Edit in menu.
  • Click Preferences at the bottom of the menu.
  • Select Security (Enhanced) from the category list.
  • Disable the “Enable Protected Mode at Startup” checkbox.

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