Author: Paul Henriques in: Quick Tips

Correcting Issue with Adobe PDF Reader

February 9, 2017

If you have been experiencing intermittent crashing or hanging problems with OnRamp whilst using Adobe Acrobat Reader versions DC or XI, there is a solution. In a recent update, Adobe has changed the default setting for one of the security features.

To fix this issue follow these steps.

  • Click Edit in menu.
  • Click Preferences at the bottom of the menu.
  • Select Security (Enhanced) from the category list.
  • Disable the “Enable Protected Mode at Startup” checkbox.


  • Paul Henriques

    Paul Henriques is the current Manager for the Documentation and Training team at OnRamp Solutions Inc. Paul has over 15 years of experience in writing training material and documentation for various software companies. Having had to learn OnRamp ERP to better document it’s features and write training material; Paul is constantly stunned by the amount of thought that goes into each feature and the capabilities that are within the program, with features for all the various business units of a manufactory. Paul spends most of his free time keeping up to date on all the latest news and best practices for the manufacturing sector. Paul’s favorite manufacturing quote: “There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.” – Henry Ford

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