OnRamp Chat

Author: Paul Henriques in: New Features

August 4, 2023

OnRamp ERP Chat

OnRamp ERP now features an internal, cross-site, Chat that allows you to instantly communicate with any person or work station across all your environments. For example, if you had a plant in California and another in Canada, you can chat with all users in both locations without having to sign in to different sites.

OnRamp Chat does this by associating your chat ID to a single email address as an identifier, either your internal or a personal email address, instead of your username.

Like most chat programs, OnRamp Chat allows you to chat with just one person or create a group. Groups can be used to open a chat for a certain department, like finance or IT, or a group of friends.

Through OnRamp Chat, you can send text messages, files, GIFs, snippets and links. Also, you can send OnRamp items, like a copy of a report or an image capture of a dashboard or a screen.

It also works with OnRamp notifications, meaning you can subscribe to notifications that will be received on your chat.

As mentioned, OnRamp Chat also works on OnRamp shop floor devices. Users at work centers that have a shop monitor installed will have the ability to view chat on their shop monitor screens. This allows you to communicate directly with people at the work center with a live chat.

Contact us today for more information on how you can get OnRamp ERP with Chat setup at your manufactory.

Author

  • Paul Henriques

    Paul Henriques is the current Manager for the Documentation and Training team at OnRamp Solutions Inc. Paul has over 15 years of experience in writing training material and documentation for various software companies. Having had to learn OnRamp ERP to better document it’s features and write training material; Paul is constantly stunned by the amount of thought that goes into each feature and the capabilities that are within the program, with features for all the various business units of a manufactory. Paul spends most of his free time keeping up to date on all the latest news and best practices for the manufacturing sector. Paul’s favorite manufacturing quote: “There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.” – Henry Ford

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