Author: admin in: Quick Tips

Quick Tip – Session Timeout

November 10, 2016

Have you ever walked away from your desk then came back and discovered your OnRamp session has closed?

System administrators have the capabilities to set how long it takes before OnRamp times out and closes the user’s session.

OnRamp times out and closes the user’s session

As a default, an OnRamp session will last 1 hour before the user is prompted to extend their session by clicking “Ok” on the pop up window.

For system administrators, you can adjust the session time out by opening the Business Info [S1824] screen.

1. Since there are a lot of line items in the grid use the search function by typing in “timeout” to find the OnRamp timeout feature.

Business Info [S1824] screen

2. Select the line item then click edit. You will now be able to change the time value in the “Text Value” field.

Business Info [S1824] screen

3. Once you have change the value, click “OK”. You will see that the value has changed in the “Value” field in the grid row.

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