Author: Paul Henriques in: Tutorials

Setting Up Issue Notifications

September 13, 2016

This week’s Quick Tip is super easy to set up and very useful.  If you are sending a support request ticket you can set up “Issue Updates” notifications from the User Options and Preferences.

Setting Up Issue Notifications

Start, by clicking the User Options and Preferences button in the main OnRamp navigation. Once the screen opens click edit at the bottom of the screen to start updating your preferences. To sign up for Issue Update notifications click in the blue colored box in the right hand column of the screen. Once you’re done, click “okay”.

User Options and Preferences

Now you are signed up to be notified when you send tickets to OnRamp support. You will receive notifications when issues have been resolved, released or if no action is taken.

You can go in to your User Options and Preferences and turn the Issue Updates notification off and on at any time.


  • Paul Henriques

    Paul Henriques is the current Manager for the Documentation and Training team at OnRamp Solutions Inc. Paul has over 15 years of experience in writing training material and documentation for various software companies. Having had to learn OnRamp ERP to better document it’s features and write training material; Paul is constantly stunned by the amount of thought that goes into each feature and the capabilities that are within the program, with features for all the various business units of a manufactory. Paul spends most of his free time keeping up to date on all the latest news and best practices for the manufacturing sector. Paul’s favorite manufacturing quote: “There is one rule for the industrialist and that is: Make the best quality of goods possible at the lowest cost possible, paying the highest wages possible.” – Henry Ford

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