Author: admin in: Uncategorized
Back in September, we posted a tutorial article about how to Create a New Internal Ticket. Since the posting the article, we received a support request to include some additional functionality that would require users to enter their employee ID before submitting a ticket.
For system administrators, this new functionality can be switched on or off depending on your business processes. To make a change to this functionality go to the OnRamp search menu to find and open the Business Info [S1824] screen.
There was also a minor change to the interface to accommodate the new fields. You can see the comparison between the older screen and the new screen below.
For more information about how OnRamp ERP software can add value to your business fill in the contact form below. A member of our support team will contact you within 1 business day to discuss any questions you have.