Customer Success

Formex Metal Industries

https://www.formexmetal.com/

Formex Metal Industries is a privately owned corporation in Kitchener, Ontario dedicated to the production of precision machined products, formed tubular products, assemblies and secondary operation processes.

We started using OnRamp in July of 2016. Actually, we were their first customer after Mancor.

The system was already quite stable with a lot of useful tools when we signed on but what impressed me most was that as soon as we found something that we wanted and OnRamp didn’t have, they put that into production in a hurry. No request was off the table as long as it made sense.

While the cost entry point was one of the things that piqued our interest, the turnaround time for implementation really helped us find pockets of savings before the end of the fiscal year. These savings have continued to carry over, improving our productivity and customer satisfaction while decreasing waste, year after year.

We had heard horror stories of ERP implementations, with cost overruns, staff not wanting any part of it, or setups that take forever. Ian and his team got us up and running in 3 months and on budget.

They are a good bunch of folks that are always ready to listen to our requests and adjust the software to help us improve our performance.

Our favourite parts of the program are their DCP module, which is the best we have ever used and ever want to use, and the QMS modules, which have allowed us to decrease scrap and improve our processes to where they are now thanks to SPC and the return and reject tracking in the software.

 

Customer Success Formex

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